Perioperative Services Optimization
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April 05, 2023
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A client engaged FTI Consulting to conduct a comprehensive assessment of perioperative services and subsequently engaged FTI Consulting to assist with and support implementation services.
In a concurrent Perioperative assessment, FTI Consulting assessed operational challenges and opportunities, resulting in enhanced alignment of processes and leadership and dashboard development and standardization.
Situation
The client is a not-for-profit healthcare system that provides inpatient, outpatient and ambulatory services.
They engaged FTI Consulting to conduct a comprehensive assessment of perioperative services. FTI Consulting identified various areas of opportunity related to governance optimization, space and capacity improvement and intraoperative throughput enhancement.
Our Role
- FTI Consulting completed an assessment of perioperative services followed by implementation services focused in the following areas: perioperative governance optimization, space and capacity improvement with a focus on blocks and asset utilization, intraoperative throughput enhancement, coaching and project management.
- FTI Consulting assessed external vendors and made recommendations for internal reporting for optimized performance measurement in alignment with industry best practices.
- FTI Consulting collaborated with scheduling staff to identify opportunities for enhanced planning.
- FTI Consulting analyzed staffing to volume ratios for Central Sterile Processing, PACU, Pre-Op and the OR to assess opportunities to level staffing with volume.
Our Impact
- Initiated optimized performance reporting for the following areas: block management, turnover time, first case on time starts
- Implemented Patient and Room Readiness by implementing focused trackers and monitoring tools.
- Collaborated with OR and EVS to improve between case cleaning times by 50%.
- Collaborated with Perioperative services leadership to implement a “weather report” process for care planning, to include scheduling and staffing.
- Designed process workflows for Central Sterile Processing, Pre-Admission Testing and Population Health programs.
- Refined policies in several areas of Perioperative services to support the optimization of patient flow, throughput and governance.
Related Insights
Related Information
Published
April 05, 2023
Key Contacts
Senior Managing Director, Leader of Healthcare Provider Practice