Kristin Sjoholm

Kristin Sjoholm is a Managing Director in the Global Supply Chain Solutions practice, specializing in leading clients through supply chain transformations and end-to-end operational improvements, with a focus on risk management.

With more than 20 years of experience as an operator and consultant, Ms. Sjoholm identifies, develops and implements creative solutions to overcome the most complex business challenges across supply planning, inventory management, sales and operations planning (“S&OP”), procurement, budgeting and strategic sourcing. A strategic thinker with deep retail industry knowledge, she drives change and performance improvement as an advisor to clients.

Notable client engagements include leading a mission-critical COVID-19 project for the State of Rhode Island, with ownership of the program’s organizational structure including supply chain, inventory management, modeling and more than 40 resources. Ms. Sjoholm built a complex network of vaccine administration locations and scaled solutions ranging from high-volume “mass vax” sites to bespoke clinics for home-bound residents. She established a program that ranked top three nationally in all metrics by age. Ms. Sjoholm also served as a trusted consultant and strategic advisor to a global consumer products manufacturing company, aligning three business units on a single set of S&OP processes, Key Performance Indicators (“KPIs”) and delivery requirements.

Prior to joining FTI Consulting, Ms. Sjoholm was the Head of Global Operations for Marmot Mountain and ExOfficio at Newell, a $250 million apparel company. One of her most notable achievements was developing and implementing an organizational restructuring, which included an offshore transition to China and re-direction of resources to resolve bottlenecks and mitigate business risk while simultaneously reducing costs. She created a roadmap of key actions and critical milestones required to improve on-time delivery, achieving 500 basis points improvement in year one and setting strategic initiatives to achieve an additional 1,500 basis points improvement over three years.

Prior to Marmot Mountain, Ms. Sjoholm held key supply chain leadership roles at both Restoration Hardware and Pottery Barn. While at Restoration Hardware, she led a vendor collaboration program across 10 strategic vendors for the $2 billion home-furnishings company. The efforts resulted in a 26% reduction in receipts, $500,000 savings in invoice discrepancies and headcount reductions.