Telecommunications
FTI Consulting's TMT practice offers a broad range of services, including strategy consulting, restructuring, and investment banking expertise. With a team of over 300 senior-level telecom experts operating across six continents, we are uniquely positioned to deliver impactful solutions. In collaboration with our strategy consulting practice, FTI Delta, we provide a comprehensive suite of strategic services.
Our services are tailored to meet the needs of a wide spectrum of companies operating within the expansive telecom sector, including fixed-line operators, wireless carriers, enterprise service providers, wholesalers/international, and digital infrastructure providers such as data centers, fiber and towers.
We also focus on the key trending topics shaping the ever-changing future of the industry that are top-of-mind for CEOs, Boards of Directors and equity investors when they need assistance with decision-making about investments in infrastructure or expanding into new markets.
Specialized Services for Telecom Operators Include
Strategy
Technology change has become the main catalyst for sustainable value creation in the Telecom industry.
Technology change has become the main catalyst for sustainable value creation in the Telecom industry. Leading operators find themselves in a second wave of digitization while cloud computing moves to the network edge and new generation connectivity powers new disruptive technologies. We believe that Telecom operators will be compelled to make significant investments in technology and continue to become more specialized in different domains, while progressing toward the goal of a sustainable carbon-neutral industry in 2030.
FTI Delta provides an extensive range of services designed to empower clients to navigate change and achieve success in dynamic market conditions and uncertainties. Our offerings include, but are not limited to:
- Growth transformation and commercial turnaround
- Cost transformation programs to optimize operations
- AI capabilities build up and decision-making support
- Post-merger integration (PMI) and customer conversion plan
- Telecom infrastructure roll-out carve-out and sharing strategy
Explore the FTI Delta website to learn more about our services.
Business Transformation
Communications and infrastructure companies whether assessing new opportunities to increase market share,...
Communications and infrastructure companies whether assessing new opportunities to increase market share, launching innovative products or facing declining revenue given market headwinds, need to understand the impact of their plans on product profitability, return on investment, market strategy, financials and operations. Depending on the strategic imperatives and profitability pain points, the transformation initiatives that need to be implement could range from front-line sales effectiveness to capital allocation management. FTI Consulting has a strong track record of delivering on those services as part of large-scale enterprise transformation.
Transformation Services include:
- Sales Effectiveness – FTI Consulting offers an integrated customer experience framework across the sales lifecycle that helps companies to optimize resource utilization, pipeline growth and customer relationships. We assist companies to align sales structures and to convert leads through the sales funnel.
- Customer Value & Retention Management - FTI Consulting provides a deep understanding of customer characteristics and behaviors through advanced analytics learned over decades of work with hundreds of telecoms in various parts of the world. We help identify customer propensities and tailor responses that reduce churn, improve up-sell and develop effective customer acquisition campaigns, maximizing Customer Lifetime Value (“CLV”).
- Profit CubeTM - Is an analytical tool that quantifies value drivers across each of a company’s products & services, channels, geographies, and other revenue and cost categories. By combining elements of cash flow analysis, cost accounting and micro-economics it provides a 360 degree view of true contribution margin and facilitates improved decision making.
- Cost Optimization – We bring to the table decades of experience in helping companies right size cost structure to align with prevailing macro industry trends: . Whether optimizing for growth, managing a business to harvest cash flows or changing its business model because of an acquisition. We provide solutions designed by a team of experts that are both financial and operational expertise that results in actual impact to your bottom line.
- Capital Allocation Office – As billions of dollars are being invested in digital infrastructure, management teams are faced with challenges that they have not encountered before. Challenging an organization to deploy capital in the right markets rapidly while consistently delivering expected returns takes experience, and FTI Consulting’s experts have developed streamlined frameworks to align, assess and manage on-going capital budget deployment and prioritization to maximize capital return.
Transactions
Our well known commercial, operational, financial and technical expertise positions FTI Consulting to provide...
Our well known commercial, operational, financial and technical expertise positions FTI Consulting to provide comprehensive, integrated due diligence capabilities for M&A, integration and carve-outs across wireline, wireless, data center and infrastructure sectors.
Integrated Due Diligence Services include:
Our broad experience across the telecom landscape makes FTI Consulting a ‘one-stop-shop’ for almost all types of M&A due diligence for companies and equity sponsors.
- Commercial / Total Adressable Market Diligence
- Financial / QoE Diligence
- Operational and Network Diligence
- IT, Technology and Cyber Diligence
Merger Integration & Carve-out Services include:
Our merger integration framework aligns with an organization’s priorities and focuses on factors that drive value while insuring the company maintains smooth operations.
Investment Banking
We provide Industry infused and strategically focused investment banking whether to accelerate growth by acquiring...
We provide Industry infused and strategically focused investment banking whether to accelerate growth by acquiring a competitor, deliver liquidity to shareholders by selling all or a portion of the company, or raise debt or equity capital to execute growth initiatives, companies must pursue strategic or financial transactions. Our clients rely on the industry expertise and extensive transaction experience of FTI Capital Advisors (FTICA) for global mid-market M&A, raising private capital and distressed or special situations that require a transaction. We advise on a wide range of transactions and leverage our C-suite relationships and capital markets experience to ensure efficient, value-creating outcomes.
Restructuring
FTI Consulting has been the world’s largest restructuring advisor for several decades and led most...
FTI Consulting has been the world’s largest restructuring advisor for several decades and led most of the large telecom restructurings over the years. Combining industry experience and operational expertise, FTI Consulting assists companies and their financial partners at every stage of a company’s life cycle, including times of stress and distress.
- Representing all categories of stakeholders both in-court and out-of-court
- Special Situations Investment Banking
Insights
Meet Our Experts
Jiva J. Jagtap
Senior Managing Director, Global Leader Private Equity
Denver, CO
Shawn O’Donnell
Senior Managing Director
Dallas, TX
Juan Rio
Senior Managing Director
San Francisco, CA
Sam Evans
Senior Managing Director
Dubai, United Arab Emirates
Steven E. Turner
Senior Managing Director, Leader of Dispute Advisory (TMT)
McLean, VA
Fabian Campo
Senior Managing Director
New York, NY
Adrian Sullesta
Senior Managing Director
Denver, CO
Fede Membrillera
Senior Managing Director, Global Co-Lead of FTI Capital Advisors
Dubai, United Arab Emirates